Refund & Delivery Policy
Last updated October 27, 2026
Delivery
All First Lane Financial products are digital. Nothing is shipped. After your payment is completed, you'll receive an email with your access details, usually within minutes. If you haven't received it within one hour, check your spam or promotions folder, then email [email protected] and we'll resend it.
Refunds
Because our products give you instant access to digital content, sales are generally final once access has been delivered.
We will give you a full refund if you contact us within 14 days of purchase and:
- you were charged more than once for the same product, or
- a technical problem prevents the product from working for you and we can't resolve it.
To request a refund, email [email protected] with the email address used at purchase and a short description of the issue. Approved refunds are returned to your original payment method; your bank may take 5 to 10 business days to show it.
Access after a refund
When a refund is issued, access to the product and its member area ends.
Cancellations
Our current products are one-time purchases, so there is nothing to cancel. If we offer a subscription in the future, its cancellation terms will be shown clearly before you buy.
Questions
Email [email protected] or call 281-377-0075, Monday to Friday, 9 a.m. to 5 p.m. Central.